Privacy

Red Oak Food Management - Privacy Policy

Red Oak Food Management (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what personal information we collect, how we use it, and with whom we share it. It applies to our website at www.redoak-mgmt.com (and all associated pages), our social media profiles, and any SMS/text messaging programs we operate.

By using our website or providing your personal information (including your phone number for text messages), you consent to the practices described in this Privacy Policy.

What Personal Information We Collect

When you interact with us, we may collect the following personal information:

  • Contact and account information: Name, email address, phone number, mailing address, and any other details you provide when placing an order, requesting information, or signing up for communications.

  • Transaction information: Details related to purchases, orders, payments, or service inquiries.

  • Technical and browsing information: IP address, browser type, operating system, device information, and website usage data collected automatically.

  • SMS/text messaging information: Your mobile phone number and consent status when you opt in to receive text messages.

We do not knowingly collect personal information from individuals under the age of 18. By using our site, you represent that you are at least the age of majority in your state or province of residence (or that you have parental consent for any minor dependents).

How We Use Your Personal Information

We use your information to:

  • Process transactions, fulfill orders, and provide our services

  • Communicate with you regarding orders, services, and account-related matters

  • Send marketing communications (only where permitted by law or with your consent)

  • Improve our website, services, and customer experience

  • Comply with legal obligations and protect our rights

SMS/Text Messaging

When you provide your mobile phone number and opt in to receive SMS messages, you agree to receive text messages from Red Oak Food Management. These messages may include order alerts, account notifications, and delivery reminders.

  • Message frequency may vary

  • Message and data rates may apply

  • You can opt out at any time by replying “STOP” to any message

SMS opt-in consent and phone numbers collected for SMS purposes will not be shared with any third parties or affiliates. We do not sell, rent, or share your phone number.

How We Share Your Personal Information

We only share your personal information in the following limited circumstances:

  • Service providers: With trusted third-party vendors (such as payment processors, website hosting providers, and shipping partners) who perform services on our behalf. These providers are contractually obligated to use your information only to provide services to us and not for their own marketing purposes.

  • Legal requirements: When required to comply with applicable laws, regulations, legal processes, or governmental requests

  • Business transfers: In connection with a merger, sale, or acquisition of all or part of our business

We do not sell or share your personal information with third parties or affiliates for their own marketing purposes.

Consent

When you provide personal information to complete a transaction or request a service, you consent to our use of that information for that specific purpose.

For marketing or secondary uses, we will obtain your consent where required by law. You may withdraw your consent at any time by contacting us.

Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Ensure our website functions properly

  • Remember user preferences

  • Analyze website traffic and usage

You can control or disable cookies through your browser settings.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.

Age of Consent

By using this site, you represent that you are at least the age of majority in your jurisdiction or have obtained parental consent.

Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Changes will take effect immediately upon posting on the website. We encourage you to review it frequently. If we make material changes, we will notify you on this page.

Governing Law

This Privacy Policy is governed by the laws of the State of New Jersey and the United States.